Delivery & Shipping Policy

1. Digital Product

AUA MCQ is a digital service. We do not ship any physical products. All our services are delivered electronically through our website platform.

2. Service Delivery

Upon successful payment, your Premium subscription is activated immediately and automatically. There is no waiting period or manual processing required.

3. What You Receive

Your Premium subscription includes immediate access to:

• 18,000+ MCQ questions across all medical subjects
• Unlimited AI-powered question explanations
• Timed exam mode with customizable settings
• Favorites and bookmarking system
• Detailed progress tracking and analytics
• Question reporting system

4. Access Requirements

To access AUA MCQ services, you need:

• A registered account on our platform
• An active internet connection
• A modern web browser (Chrome, Firefox, Safari, or Edge)

Our platform is fully responsive and works on desktop computers, laptops, tablets, and smartphones.

5. Service Availability

AUA MCQ is available 24 hours a day, 7 days a week, worldwide. We strive to maintain 99.9% uptime. In rare cases of scheduled maintenance, we will notify users in advance.

6. Payment Confirmation

After a successful payment, you will:

• Be redirected to a confirmation page on our website
• See your subscription status updated in your profile
• Have immediate access to all Premium features

7. Issues with Delivery

If your Premium features are not activated after a successful payment, please:

1. Wait 5 minutes and refresh the page
2. Log out and log back in
3. If the issue persists, contact us immediately with your payment reference

8. Contact Us