Quiz: Formative — AUA MCQ

20%-80%

A pareto B fishbone diagram C five whys D brainstorming

fish spine

A pareto B fishbone diagram C five whys D brainstorming

storming-performing

A pareto B fishbone diagram C five whys D brainstorming

series of why questions

A pareto B fishbone diagram C five whys D brain storming

satisfaction

A perception/ exceptation B expectation/perception C perception x exceptation D exceptation × perception

DPMO

A defects/opportunities × 1000000 B defects x opportunities / 1000000 C defects + opportunities × 1000000 D defects + opportunities / 1000000

do wrong thing when want to do right thing

A quality B patient safety C error D safe

fit for use

A quality B patient safety C error D safe

long shifts

A causes of slips and falls B prevention of slips and falls C causes of nurses burnout D prevention of nurses burnout

bad light and wet floors

A causes of slips and falls B prevention of slips and falls C causes of nurses burnout D prevention of nurses burnout

good light and dry floor

A causes of slips and falls B prevention of slips and falls C causes of nurses burnout D prevention of nurses burnout

inexperience

A causes of medical errors B prevention of medical errors C patient safety D quality

training and education

A causes of medical errors B prevention of medical errors C pareto D national goals of patient.15safety

international goals of patient safety

A 5 B 6 C 7 D 8

national goals of patient safety

A 5 B 6 C 7 D 8